How Does ChaseData CCaaS Deliver Management Performance While Working from Home?
August, 12 2020 4:29 pm
Most businesses with a large number of employees are experiencing a shift in their workforce to a work-from-home model. This is largely due to the complications brought on by health and safety concerns due to the COVID-19 pandemic. However, there are plenty of other reasons why your call center or customer service department may be moving toward a remote work model. As people from more rural or remote areas take up jobs in customer service or sales, there is a growing need f...
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